About Business
Zoho: The Operating System for Business
For over 29 years, Zoho has bucked conventional Silicon Valley trends, building its success on a distinctive approach centered on long-term value, customer trust, and dedication to craftsmanship. We view good software as a work of art, with teams mastering their craft to deliver exceptional products that customers genuinely love.
Core Philosophy: Cutting-Edge Meets Timeless Values
Zoho operates on unconventional principles, choosing to invest more heavily in customer support and product development than in sales and marketing. This independence is preserved because Zoho has never taken money from investors, allowing the company to prioritize the customer and focus on long-term goals rather than short-term profits.
- Scale: Over 18,000 employees serving 130 million users worldwide.
- Innovation: Launched more than 55 deeply integrated products by investing in self-built innovation rather than growth through acquisition.
A Common Sense Approach to Privacy
Zoho prioritizes customer privacy and transparency, believing that putting customers before profits ultimately leads to more of both.
- No Data Selling: We have a strict policy against showing ads inside any product (even free editions) or selling user information to third parties.
- No Trackers: We prohibit third-party trackers from operating on any of our websites, ensuring your business data remains solely yours.
- Ethical Standpoint: We believe every person should have control over their data, regardless of location, viewing this not as a regulatory compliance measure, but as "just the right thing to do."
Product and Value Proposition
Zoho offers what we call "the operating system for business"—a result of more than a decade of engineering and design effort.
- Flexibility: Products are available à la carte or as deeply integrated suites to fit every business need.
- Customer Commitment: We offer flexible payment options and transparent pricing, avoiding multi-year contracts or pushy sales tactics.
Commitment to Communities
As a global citizen, Zoho gives back to the communities it serves. Initiatives range from providing subscription relief to businesses impacted by natural disasters to building solar farms that offset the company's carbon footprint, driving positive change for customers and employees alike.